Frequently Asked Questions

By abhijit , 5 February 2026
FAQ Details
FAQ question
How much life insurance coverage do I really need?
FAQ Answer
Life insurance coverage should be enough to replace your income and meet your family’s financial needs if you are no longer around. As a general guideline, most people should have coverage equal to 10–40 times their annual income, depending on their age, responsibilities, and future goals. Your life insurance coverage should also account for outstanding loans, daily living expenses, children’s education, and long-term goals such as retirement for your spouse.
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FAQ question
Can I switch my term policy later?
FAQ Answer
Yes, you can cancel one plan and buy another, but premiums increase with age, and new medical checks may reveal conditions that raise the price. Review early rather than late.
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FAQ question
Are ₹5 crore term insurance policies tax-free for beneficiaries?
FAQ Answer
Yes, ₹5 crore term insurance policies are mostly tax-free for beneficiaries. Usually, the amount your family receives from a term insurance plan is not taxed. It falls under the tax-free category as per Indian income tax laws. However, always check the current rules before making a decision.
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FAQ question
How do I choose the best ₹5 crore term insurance plan?
FAQ Answer
To choose the best ₹5 crore term insurance plan, start by listing your needs - how much you earn, your family's expenses, and your loans. Then compare a few policies from trusted insurers. Look beyond just the price. Check for service quality, claim process, and customer support.
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FAQ question
Is whole life insurance better than term insurance?
FAQ Answer
Not necessarily. Whole life suits those who need a permanent cover with a savings element. Term insurance is better for temporary and affordable protection.
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FAQ question
Can I convert term insurance to whole life insurance later?
FAQ Answer
Yes, some insurers allow conversion from term insurance to whole life insurance without medical checks. But it must be done within a specified time or age limit.
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FAQ question
Do I get my premiums back if I survive the term policy?
FAQ Answer
If you survive the term policy, the coverage simply terminates without any payout. Some term plans also offer a return of premium option, where all premiums are returned if the policyholder survives the term.
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FAQ question
Is whole life insurance a good investment tool?
FAQ Answer
Whole life insurance is a conservative option. While returns are lower than mutual funds, it offers guaranteed, cash value growth and tax-free death benefits. Guaranteed value received may be exempt if the conditions specified under Section 10(10D) are satisfied.
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FAQ question
What if I stop paying premiums for my whole life policy?
FAQ Answer
If you stop paying premiums on your whole life policy, the policy will simply lapse. But if you’ve paid premiums for several years, it might convert to a paid-up policy with reduced benefits. Alternatively, you can surrender the policy and receive the accumulated cash value (subject to charges).
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FAQ question
Are term insurance payouts taxable?
FAQ Answer
No, term insurance payouts are not taxable. The death benefit is 100% tax-free under Section 10(10D).
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FAQ question
How do I claim the death benefit?
FAQ Answer
To claim the death benefit, the nominee needs to:
1. Submit the death certificate
2. Fill out the claim form
3. Provide ID proofs and the policy documents

As per PPHI regulation, the claim settlement TAT is 15 days for no investigation cases; wherever there is an investigation required, it takes 45 days.
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FAQ question
Is term insurance better than other life insurance plans?
FAQ Answer
Term insurance is better than other life insurance if your goal is pure protection. Term insurance offers high coverage at a low cost. If you're also looking to save or invest, you might want to explore ULIPs or endowment plans.
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FAQ question
Is group term life insurance taxable?
FAQ Answer
Group term life insurance is not taxable. The death benefit received by the nominee of a group term life insurance is completely tax-free under Section 10(10D) of the Income Tax Act, 1961. For employers, premiums paid towards this policy can be shown as a business expense.
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FAQ question
Do the employees have to pay for group term insurance?
FAQ Answer
Group term insurance usually requires the employer to cover the full cost. However, some companies offer additional voluntary coverage, where employees can choose to pay extra for higher protection.
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FAQ question
Will my coverage continue after I leave the company?
FAQ Answer
Your coverage will not continue if you leave the company. Group term life insurance is active only during your period of employment. Once you leave the organisation, the cover stops unless the plan includes a conversion option (which must be initiated before exit).
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FAQ question
Is group term insurance enough for family protection?
FAQ Answer
Group term insurance is usually not enough for family protection. The coverage amount is basic and may not be sufficient for long-term financial needs such as children's education or home loans. It's wise to supplement it with a personal term insurance plan.
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FAQ question
Can I change my nominee later?
FAQ Answer
Yes, you are allowed to update your nominee whenever you want during the coverage period. You must fill out the appropriate nomination change form that is given by your insurance company. The method of insurance claims processing may vary since they can be handled in person or on the internet. You should keep your nominee details up to date if there are any new changes in your personal circumstances.
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FAQ question
Are medical tests necessary for buying term insurance?
FAQ Answer
Yes, medical tests are often required to buy term life insurance. It becomes a mandate for higher sum assured amounts, or if you have certain health conditions. These tests allow insurers to assess your health risks and calculate the appropriate premium. At the same time, some insurers also offer term policies without medical examination. Undergoing medical tests leads to more transparent pricing and fewer complications during claims. That's why it's a feature seen in most of the best term life insurance products.
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FAQ question
What are riders?
FAQ Answer
Riders are optional benefits that you can add during the application of a term life insurance policy, which can be availed by paying an additional premium. It enhances the term life insurance coverage. How you address your needs and what you aim to accomplish financially will decide which riders you need.
Deciding on the right rider allows you to customize your policy. As a result, the policy can be improved and may turn into the best term life insurance plan for what you require.
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FAQ question
Does term insurance cover death due to pandemics?
FAQ Answer
Term insurance coverage generally includes death due to pandemics, unless the policy specifically mentions an exclusion. In most standard term insurance plans, death caused by illnesses, including widespread outbreaks, is treated like any other natural cause.
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FAQ question
Does term insurance cover death due to natural disasters?
FAQ Answer
Term insurance coverage generally includes death due to natural disasters such as earthquakes, floods, cyclones, or fires, unless specifically excluded in the policy. These events are usually treated as accidental or natural causes of death under standard term insurance plans.
However, term insurance policy terms may vary across insurers, so it is important to review the exclusions section carefully. Understanding the coverage ensures there are no surprises at the time of a claim.
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FAQ question
Is death due to alcohol or drug use covered under term insurance?
FAQ Answer
Term insurance coverage may include death due to alcohol or drug use, but it depends on the policy terms and circumstances. If death occurs due to excessive or illegal substance use and is mentioned as an exclusion, the insurer may reject the claim.
However, term insurance policies usually cover death from natural causes unless specifically excluded. To avoid claim issues, it is important to disclose habits like alcohol or drug use honestly while buying the policy and carefully review the exclusion clauses.
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FAQ question
What happens if both the policyholder and nominee pass away together?
FAQ Answer
If both the policyholder and the nominee pass away together, the term insurance claim settlement is paid to the legal heirs. In such cases, the insurer releases the claim amount based on succession laws, which may require legal documents like a succession certificate or a legal heir certificate.
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FAQ question
Can a minor be appointed as a nominee in a term plan?
FAQ Answer
Term insurance nomination allows a minor to be named as a nominee. However, since a minor cannot legally receive the claim amount, the policyholder must appoint an appointee who will manage the funds until the minor reaches adulthood.
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FAQ question
Can I appoint multiple nominees in a term insurance policy?
FAQ Answer
Multiple nominees in term insurance can be appointed in a single policy. You can specify the percentage share for each nominee to ensure the claim amount is distributed clearly and smoothly among them.
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FAQ question
What is life insurance?
FAQ Answer
Life insurance is a financial product that provides money to your family if you are no longer around to support them. It is important to consider buying life insurance so that you are better prepared to face life's uncertainties. It helps in building a shield of protection for your family. Buying life insurance not only secures your financial future but also relieves you of stress, as well as protects your loved ones’ life goals.
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FAQ question
Are there any tax benefits to buying a life insurance policy?
FAQ Answer
Tax benefits are available when you buy a life insurance policy. All premiums that you pay through your policy term qualify for a tax benefit under Section 80C of the Income Tax Act, 1961. You can claim a deduction of up to Rs 1.5 lakh a financial year for the premium paid for yourself, your spouse, and your children. Tax benefits are also applicable under section 10(10D) on maturity benefit in the majority of the plans.
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FAQ question
What kind of things does life insurance cover?
FAQ Answer
Life insurance coverage mainly protects your family financially in case of your death. Most policies cover death due to natural causes or accidents, as mentioned in the policy terms. It is important to read the policy document to understand what is included and excluded.
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FAQ question
How does life insurance work?
FAQ Answer
Life insurance works as a contract between you and the insurer. You pay premiums regularly. The company, in return, pays a large sum of money to your nominated persons in the unfortunate event of your passing. Within these parameters, there are several types of life insurance available. Based on your specific needs and life goals, you can select the policy that best suits you.
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FAQ question
Is the life insurance my employer provides enough?
FAQ Answer
Employer-provided life insurance is usually not enough for long-term needs. The coverage may be limited and often ends when you change jobs. Having your own policy ensures uninterrupted and adequate protection for your family.
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